Frequently asked questions

Before you book

How do I make a booking on your website?

You can easily fill the form on home page and send a request, if you have any other questions, you can navigate to the Contact page.

What information do I need in order to book?

Everything you need to provide us is date, time, pick up location and drop off location. Navigate to Home page to fill the required booking informations.

I cannot find a route I want to book. What to do?

Easy, you can always navigate to our Contact page, so you can send us your special request.

How do I pay for my transfer?

Paying for transfer is possible with cash only.

Can I book a transfers for whole one day?

Yes, booking a whole island tour (lasts one day) is possible!

Before you travel

What luggage entitlement will I have?

Each passenger is entitled to bring one piece of luggage on board the taxi. This includes one standard-sized suitcase or bag, and one small personal item such as a handbag or laptop bag. If you require additional luggage space, please let us know in advance so we can make arrangements for a larger vehicle.

Where will I meet the driver when I arrive?

Our driver will meet you at the designated pickup location you provided in the contact form. Please make sure to specify the exact location, including any landmarks or specific instructions, to ensure a smooth and timely pickup. Our driver will be waiting for you at the agreed-upon time, and will be easily identifiable by their uniform and/or our company logo on the vehicle.

What happens if I can’t locate my driver?

If you can't locate your driver at the designated pickup location, please call the number provided on our website. Our customer support team will be happy to assist you in locating your driver and ensuring that your transportation needs are met. It's important to remember that our drivers are required to wait for up to 10 minutes at the pickup location, but if you are running late or if there are any unexpected delays, please let us know as soon as possible so we can make alternative arrangements.

My group size has changed, can I choose another vehicle?

If your group size has changed and you require a different size of vehicle, we will do our best to accommodate your needs. Please contact us as soon as possible to let us know about the change in group size, and we will provide you with information about the available vehicle options that will be suitable for your new group size.

Please note that the availability of each vehicle type may vary based on the time and location of your pickup, so we recommend contacting us as soon as possible to ensure that we can provide you with the best possible service.